Shipping Policy

Shipping Policy – Artica Shop

Last Updated: 11 September 2025

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

Delivery Time

  • Standard delivery time: 3–7 business days, depending on your location.

  • Remote areas may take longer.

Shipping Charges

  • Shipping charges (if any) are calculated at checkout.

  • Free shipping may be available for orders above a certain amount (if applicable).

Tracking

  • Once shipped, you will receive tracking details via email/SMS.


Return & Replacement Policy – Artica Shop

Last Updated: 11 September 2025

We want you to be fully satisfied with your purchase. If not, you can return or replace your product under the following terms:

Eligibility

  • Returns/replacements are accepted within 5 days of delivery.

  • Items must be unused, undamaged, and in original packaging with tags/labels.

  • Proof of purchase (invoice/order ID) is required.

Non-Returnable Items

  • Certain products (e.g., personal care items, perishables, customized items) may not be eligible for return due to hygiene/safety reasons.

Process

  1. Contact us at [Insert support email/phone] within 5 days of receiving the order.

  2. Our team will confirm eligibility and guide you through the process.

  3. Once approved, you may ship the item back to us.

  4. After inspection, a replacement will be shipped or refund issued as per your request.

Refund Timeline

  • Refunds (if applicable) will be processed within 7–10 business days after we receive and inspect the returned product.